1. Introduction

Your privacy matters to us. This Privacy Policy explains how Pinks & Blues collects, uses, stores, and shares your personal information in compliance with the Privacy Act 1988 (Cth), Online Safety Act 2021, Safety by Design principles, and applicable Industry Codes. We are committed to protecting your data and ensuring transparency.

2. Information We Collect

We may collect the following types of information:
- Account details: name, email, age, and profile information
- User activity: chat messages, group participation, reports, and complaints
- Technical data: IP address, browser, cookies, and device identifiers
- Safety data: flagged content or conduct for compliance and enforcement

3. How We Use Information

Your data may be used for:
- Providing and improving our services
- Moderating harmful content and maintaining platform safety
- Investigating complaints and enforcing policies
- Complying with legal obligations, including law enforcement referrals
- Sending safety updates and important service communications

4. Sharing of Information

We do not sell your personal information. We may share information:
- With law enforcement if there is an imminent threat or legal requirement
- With regulators as required under Australian law
- With service providers who help us operate securely (under strict confidentiality)
- As anonymized data for research and safety improvements

5. Data Retention

We retain personal data only as long as necessary for safety, compliance, and legal reasons. Deleted accounts will have data removed within a reasonable timeframe, unless retention is required for law enforcement or ongoing investigations.

6. User Rights

You have the right to:
- Access and correct your data
- Request deletion of your account
- File a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights are violated

7. Security Measures

We use encryption, secure servers, and access controls to safeguard your information. While we take all reasonable precautions, no system is completely secure. Users are encouraged to practice safe sharing online.

8. International Users

If you access Pinks & Blues outside Australia, your data may be processed under Australian privacy and safety laws.

9. Changes to Policy

We may update this Privacy Policy to reflect legal or operational changes. Significant updates will be communicated via email or in-app notices.