Content
- Outlook known issues in the October 2019 updates
- Outlook Known issues in December 2024 updates
- Outlook Known issues in April 2023 updates
- VBScript does not run or you receive malicious code warning when using a custom form for Outlook
- Outlook Known issues in May 2024 updates
- Can't open Enterprise Vault items

The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Maybe you've added a new program to your computer that doesn't get along with Outlook, or your system has a virus. Regardless of the specific cause, there are several key troubleshooting fixes to try that might help. If your antivirus software isn't up-to-date, Outlook may not function correctly. Outlook stores certain data, such as email signatures and the spelling checker dictionary, in the AppData folder.
Outlook known issues in the October 2019 updates
If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only). There Fix Outlook and Office365 Sync Issues is a new version of outlook that is web based, but still works like an app, and has less problems.
Outlook Known issues in December 2024 updates
Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Another options is to use the Filter Email button on the ribbon.
Outlook Known issues in April 2023 updates
You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list. MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine. This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install credential loop in microsoft 365 iCloud to resolve this issue. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10.

VBScript does not run or you receive malicious code warning when using a custom form for Outlook
If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook.
- The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors.
- To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained.
- To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost).
- To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office.
- To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost).
- There are three steps you can take to try to get Outlook working again.
- We're investigating the issue and will update this page when a fix is available.
- When you start Windows normally, several applications and services start automatically and then run in the background.
- To install the latest Windows and Office updates, click the link below.
Or, you can disable any antivirus software add-ins that are installed in Outlook. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you use the cloud-based Microsoft Exchange connectivity diagnostic 365 on a PC or Mac, the automated Support and Recovery Assistant tool can diagnose and fix many issues, including Microsoft Outlook not starting. You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook. For a list of antivirus software vendors, see Consumer antivirus software providers for Windows. If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem.