Full cleanup of ALL accounts is not a solution(and re-add even helps not). I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult. In the classic Outlook, I would normally check or adjust these. All default folder will show up as top-level ones and mail will start populating to the Inbox folder. For faster and more reliable delivery, add to your trusted senders list in your email software. Simply enter your email address OR username in order to reset your password.

Additional resources

I also went ahead and uninstalled the email scanning portion of our Antivirus to check as well. I have an email problem that has been plaguing me for some time now and I have so far been unable to find a resolution. EDIT - the folder check add-on is for older versions of TB. We will never ask you to call or text a phone number or share how to fix Outlook not opening today personal information. Please report suspicious activity using the "Report Abuse" option. When you are dealing with any problem, it is important to understand the reasons behind the issues.

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We are a relatively small company so instead of purchasing exchange or using hosted exchange, we decided to use GoDaddy for standard pop/imap email accounts to save on the cost. If these methods do not work, then contact the support team of your email provider. So, here are the solutions you solve the problem of Office 365 sync problems and login fixes the IMAP folder not syncing.

Chosen solution

By web app, I mean webmail accessed via Firefox or Chrome for (say) Windows 10, not smartphone app. My comment about 3rd party email -- is a 3rd email app called Email - Edison Mail (from the App Store) I set up my mail accounts in the app and everything works as it should. I’ve tried repairing the data file, removing and re-adding the account, rebooting, re-installing Outlook/Office, running SFC/DISM, all to no avail. Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. One word of warning - you shouldn’t set that interval to more often than maybe every 10 minutes, every 5 would be the absolutel minimum I’d set. If you set too often you run the risk that Outlook could start the next download before finishing the previous download and that could cause duplicate messages and other possible issues.

My accounts in Mail app stopped to sync post update

See the attached picture for the Properties window for a user-created folder. When you right-click one of the folders that doesn't show new mail unless you select it, Properties, is the box 'When getting new messages... It's usually not checked by default for IMAP to minimize network traffic. Subscribing to a folder makes it appear in the Folder Pane, but one might not always want a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail. This limits the amount of network traffic and improves performance for syncing important folders. But many users run into the problem where their important inbox repair tool alternative IMAP folders are not syncing or stop updating.

Delete Confirmation

It will synchronize deleted items if I delete an item from my phone, but it just wont receive new ones. IMAP accounts should update automatically on send/receive. Otherwise why even have the ability to auto-sync? If I need to click on each folder to force the sync/download from server then auto sync serves no purpose. When you are accessing Gmail via the web application everything is hosted on Google's cloud servers.

• I am normally looking at the All Mail folder on Outlook.
• Subscribing to a folder makes it appear in the Folder Pane, but one might not always want a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail.
• To test I usually get on my phone and send a test mail from my personal yahoo account to my Business IMAP account.
• While these solutions work, there is are chance that it will happen again.
• That’s why, here I am to help you in this situation by providing you with solutions.
• EDIT - the folder check add-on is for older versions of TB.
• Some reference links I read thru though I don't fully understand all of what is being discussed.
• In this article, I have explained various ways to solve IMAP folders are not syncing.

Hence, the trashing of messages is registering on Gmail. It's just that the contents seem completely disconnected from what I see using webmail. All messages that were trashed in Outlook still appear in All Mail when accessed using webmail, even days later. From what I’m reading, this doesn’t actually appear to be an issue with receiving email, it’s an Outlook screen refresh issue, or possibly (although less likely) an issue with notification settings. If you can go to another folder then right back to Inbox and suddenly see 100 new messages, they were there all along, they didn’t just magically appear in that second it took to switch back and forth. Try attacking it from that angle and see what you find.



If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy. Suspect some Apple Dev's have been lazy with some code in IOS18's mail.app and its causing the issue. Decided to just try completely removing my Gmail account, the one that wasn’t syncing with the Mail App after the iOS 18 update. I know this is not very helpful, but we ran into exactly the same issues as you with one of our clients using Outlook 2010/Win7 and Godaddy’s IMAP mail and never truly figured it out.

Outlook not syncing IMAP emails

We only have a handful of people who use the their email across multiple devices at the corporate office. Just a question - why not look at office 365? Mailbox only support is like $6 a month or less, and it is proper exchange, enabling better syncing etc. You should look at your Outlook desktop client settings to review the default synchronization schedule and tweak anything you can to get it to poll Google's IMAP servers more frequently. I access the IMAP servers from 3 different machines, and they all see the changes from each other. The problem is that the some changes are not reflected in the Gmail web app.