Make sure they are the same if you can’t see them look at the number of stars or dots. Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply. Doing a send and receive manually or waiting on the scheduled send and receive on the client does not update new mail items.

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I checked on web mail here it is.one account is configured on two computers, one is configured with POP & second is IMAP. Missing mail is showing on POP account Pc but not showing on IMAP pc. If I have the inbox selected and I get new mail, I will not see the new mail appear in the inbox automatically during a scheduled send and receive. I use both webmail and Outlook desktop client to access my Gmail. I am normally looking at the All Mail folder on Outlook. Whenever I drag messages from the All Mail folder to the Trash folder on Outlook, these messages remain visible in the All Mail folder fix MFA prompts not working when accessed via webmail.

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Creating a new OST file clears up a host of weird problems with Outlook. This also caused some issues as outlook did not know where to store deleted or sent items and through up several errors. What about changing the root folder path, in account settings, to "Inbox". It seems to do the send and Troubleshoot Office 365 Sync and Login Issues receive and get new mail when in offline mode, but not when online.

Chosen solution

By web app, I mean webmail accessed via Firefox or Chrome for (say) Windows 10, not smartphone app. My comment about 3rd party email -- is a 3rd email app called Email - Edison Mail (from the App Store) I set up my mail accounts in the app and everything works as it should. I’ve tried repairing the data file, removing and re-adding the account, rebooting, re-installing Outlook/Office, running SFC/DISM, all to no avail. Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. One word of warning - you shouldn’t set that interval to more often than maybe every 10 minutes, every 5 would be the absolutel minimum I’d set. If you set too often you run the risk that Outlook could start the next download before finishing the previous download and that could cause duplicate messages and other possible issues.

My accounts in Mail app stopped to sync post update

I am using TB for just three weeks now and I have issues daily FixTechGuide support for Office 365 when sending mail with no attachments the outgoing mail server will time out. Since the sync issue is universal it appears to be a global issue. Perhaps something in TB needs to be tweaked. I have no firewall monitors running during the day that would interfere just the vpn. With that said - the "delayed syncing" issue that I am experiencing is happening on Inbox as well as Junk folders.





While outlook supports IMAP, it doesn’t really want to work with it, so not surprised you are having some troubles. My phone, which I have no problems with, is behind the same router/firewall as the PC on a regular basis. The issue persists with PC connected directly to the internet with no router or firewall in between.

• The problem can be caused by either improper settings or a damaged send/receive group within Outlook.
• Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder.
• I checked on web mail here it is.one account is configured on two computers, one is configured with POP & second is IMAP.
• If you can go to another folder then right back to Inbox and suddenly see 100 new messages, they were there all along, they didn’t just magically appear in that second it took to switch back and forth.
• One other thing I would check for is corrupted OST files.
• When you are accessing Gmail via the web application everything is hosted on Google's cloud servers.
• Everything works great for the most part, except with our IMAP users.
• The issue persists with PC connected directly to the internet with no router or firewall in between.
• Ok so my mistake the Properties option is there when right clicking folder - I was only focused on right clicking on the email address to take me to server setting I was not clicking on the actual folder.

Hence, the trashing of messages is registering on Gmail. It's just that the contents seem completely disconnected from what I see using webmail. All messages that were trashed in Outlook still appear in All Mail when accessed using webmail, even days later. From what I’m reading, this doesn’t actually appear to be an issue with receiving email, it’s an Outlook screen refresh issue, or possibly (although less likely) an issue with notification settings. If you can go to another folder then right back to Inbox and suddenly see 100 new messages, they were there all along, they didn’t just magically appear in that second it took to switch back and forth. Try attacking it from that angle and see what you find.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

That’s why, here I am to help you in this situation by providing you with solutions. But, before that, let’s understand the cause of the issue. If I am sitting on my inbox and do a send/receive, no new mail will populate. The send and receive does not error, it looks to complete successfully. Doing a send and receive does not update the mail, and I have played with all kinds of settings in the send and receive groups but nothing seems to work.

Outlook not syncing IMAP emails

Everything works great for the most part, except with our IMAP users. IMAP users are not receiving new email into their inboxes unless they either click off of Inbox and back on, or close outlook and reopen. These are the common reasons why the IMAP folder is not syncing.