You can give feedback by selecting Help from the top menu, then Feedback. The next step would be to try recreating your Outlook profile. Fix Tech Guide blog There are many steps to this process and doing this over chat would be problematic. If Outlook issues persist, consider reaching out to Microsoft Support or your IT administrator for advanced troubleshootin


Outlook lets you block a sender or a domain in just a few clicks. This is a great way to protect your inbox from spammers and cyberbullies. I'm sure it's just a setting that I have messed up in the process of trying to regain access from being blocked and needing to implement the 2FA. This can be a direct issue with Outlook’s service or your Profile that could have been corrupted, attacked by malware, or malfunctioned due to a plugin. To get help and troubleshoot other Microsoft products and services, enter your problem her


We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all Fix Tech Guide blog information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been remove


The more probable option is that the Office 365 issue occurs, and can be fixed on the client-side. When we are working with third-party software we might encounter some problems – it’s obvious and normal. Office 365 is currently the most popular SaaS (Software-as-a-Service) platform for productivity but even with its scale some Office 365 issues might occur. Those mentioned in this article are only the tip of the iceberg and related to software itsel


Check POP3 and SMTP settings for connecting to Microsoft mail servers (addresses of servers, ports, encryption, authentication). Make sure that you have entered the correct Office 365 username and password. The steps to access the repair tool vary depending on your operating system. Use the Microsoft 365 network connectivity test to measure connectivity between your device and the internet, and from there to Microsoft’s network. The programs included in Office 365 can make your business’s operations and systems run smoothl

Find out more about admin roles for the Microsoft 365 admin center. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft 365 Basic now comes with 100GB of cloud storage, secure photo and file storage, secure ad-free email, and technical support. Technical support is provided in English 24 hours a day, 7 days a week, and in some cases, in local languages as noted. For the most current support phone number in your country/region, see the global phone numbers list.


If your computer is running low on resources, Outlook will freeze up. If you can't find a dialog box open, move on to the next Fix Tech Guide blog step. There are a number of possible reasons for Outlook to behave this wa


However, errors can happen when the device is currently offline or not connected to a network. You can also temporarily turn off your firewall settings or antivirus software. If it looks like the program has been installed but you can’t open it, go to Programs and Features in the control panel. You’ll see the "Uninstall or change a program" window where you have to access the list of applications, find the Office 365 program, and initiate online repair. With apps syncing across devices and cloud services, sync issues are among the most frequently reported M365 problem

In addition, presales support can help you find a Partner, and purchase and sign up for a trial. Presales support can be accessed using the same phone number as with technical support. Initial response time is based on the severity levels described in Technical support case handling.


That’s what we help our clients to achieve — create a connection with their customers, ultimately, boosting satisfaction and sales. From product support to career opportunities, we’ve got you covered. At Gravity IT Solutions, we are proud partners with both Google Workspace and Microsoft 36

Assistance for billing and subscription management issues is available online Fix Tech Guide blog or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager. For billing and subscription management support, the highest severity level is B. Presales support for Microsoft 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.